Conflict & Communication: A Guide through the Labyrinth of Conflict Management

Conflict & Communication: A Guide through the Labyrinth of Conflict Management
Daniel Shapiro
SKU: 978-0-9720541-9-5
Publication Type: 
Available through store
Price: $29.95

Conflict and Communication offers educators a practical curriculum on conflict management that helps student understand the nature of conflict and learn the skills that will enable them to deal with conflicts in their lives. The book is divided into two parts:

  1. Conflict Management
  2. Student Mediation

Conflict Management contains 60 hands-on activities that help students understand how personal values are formed; how misperceptions and misunderstandings arise and affect relationships; and how they can communicate effectively. The activities explain the roots and consequences of conflict; offer specific strategies for dealing with conflict; and help students discover basic human rights and their connection to conflict. Each lesson plan contains learning objectives, key concepts, background information, materials needed, activities, activity or resource sheets, discussion questions, and teacher tips.

Student Mediation presents a 10-lesson program in training student mediators. Each session contains learning objectives, material needed, and step-by step activities.

Click here for free online access to this book's activity sheets. 

Dr. Daniel Shapiro is an Associate with the Harvard Negotiation Project, an Instructor in psychology at the Harvard Medical School and a Senior Lecturer at MIT

Book Specs
8.5 x 11
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